Client success story
Critical facilities management for Leeds City Council
About the project
Governed by Leeds City Council in the North East of England, Leeds is the third largest city in the UK.
Leeds City Council’s data centre estate is vital to support the range of digital services and content provided for the electorate.
With a diverse data centre estate spread across the city, Leeds City Council needed an established partner that had proven expertise in managing and monitoring critical environments but also understood the critical nature of the applications and services the facilities support.
With a focus on uptime and security Salute continues to provide 24×7 remote monitoring from our secure office outside London, with onsite engineers delivering preplanned maintenance for all critical infrastructure across the data centre estate.
1.
Remote Monitoring
24/7/365 remote monitoring with a 4 hour guaranteed response time onsite.
2.
Maintenance Program
Creation and management of a preplanned maintenance programme for all critical equipment to manufacturers’ specifications and frequencies.
3.
Training
Training for Leeds City Council staff on all aspects of their data centres and equipment.
4.
Security Systems
Design, development and management of the data centre estates access control and security systems.
5.
Facility, technical and operational site assessment
Results
With Salute’s diligent approach, the client’s UPS relocation was executed seamlessly, resulting in minimal downtime and uninterrupted power supply to their critical IT services.
The UPS system was successfully decommissioned, securely stored, and reinstalled in their new office, ensuring a smooth transition of their infrastructure. The reinstalled UPS system demonstrated optimal performance, backed by rigorous testing and quality assurance procedures.
Discover what Salute could do for you
For your partner in end-to-end services, you can get in touch here.
We'll call you right back
Steve Lorimer
VP, Professional Services - EMEA
- EMEA