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Salute lifecycle services

Maintenance and Support

Data Center Maintenance & Support Services

Enhance and optimize your performance

Underpinned by 40+ years of experience in maintaining and supporting critical environments, our operating model has evolved to a robust, streamlined delivery service supporting all aspects of service & engineering management. We ensure availability, reduce risk, and deliver cost-effective operations across your physical estate. 

Talk to one of our Maintenance & Support experts

Skip to the contact form below to talk to Steve Lorimer about how we can help you maintain, fix, improve, and optimize your operation.

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Why do you need our Expert Maintenance & Support services?

We adhere to rigorous work protocols and compliance accreditations to both prevent power outages and ensure business continuity when disaster does strike. 

Maintenance compliance

We help you enact a compliant maintenance plan for your company’s facility, ensuring you adhere to all relevant statutory and regulatory laws. This enables your facility to avoid legal consequences and sanctions, both of which can lead to avoidable added costs.

Disaster recovery & business continuity

Our operational services encompass robust disaster recovery strategies, including backup solutions, data replication, and failover mechanisms. This allows you to develop and implement a comprehensive business continuity plan that minimizes the impact of unexpected events, ensuring uninterrupted operations and peace of mind. 

Prevent power outages and costs

Power-related outages account for 43% of outages that are classified as significant (causing downtime and financial loss), over 60% of which result in at least £80,000 in total losses.* We significantly mitigate this risk by eliminating uninterruptible power supply (UPS) failures, the single biggest cause of power incidents, through detailed maintenance and support protocols. 

*All statistics by UptimeInstitute.com 

What Maintenance & Support services do we offer?

Work with our industry experts who have a tremendous amount of experience to prevent power outages – we use rigorous work protocols and compliance accreditations to Maintain, fix, improve, and optimize your operation.

24/7/365 Technical Service Desk

Our dedicated helpdesk team is available round-the-clock to provide technical assistance and remote monitoring with dial-in diagnostics & remote alerting. 

Critical Asset Reactive Support

We offer responsive support services to address facility management issues promptly and efficiently.  

Critical Asset Planned Maintenance

Our comprehensive planned maintenance programs ensure the smooth operation and longevity of your critical infrastructure. 

Lifecycle Replacement Service

Our lifecycle replacement services enable seamless equipment upgrades and replacements, minimizing downtime and maximizing efficiency. 

Operational Guardianship Service

Strategy & Governance for critical asset maintenance requirements against industry best practices, and implemented by expert onsite engineering personnel. 

What clients have we worked with?

Spotlight: Our Computerized Maintenance Management System (CMMS)

Drive efficiency, compliance, and consistency across your organization by leveraging a centralized data platform, complete with built-in reports to track asset repair costs and performance:  

  • Real-time SLA & KPIs Performance 
  • Full digital audit trails 
  • Standardized maintenance across multiple sites 
  • Monitoring of downtime and mean time between failures (MTBF) 
  • Actionable reporting metrics and KPIs 
  • Real-time asset monitoring 
  • Customizable reports with advanced filtering options 
  • Performance across location comparison 

Frequently asked questions

What is Data Center Maintenance & Support?

Data center Maintenance & Support services encompass a comprehensive range of solutions designed to optimize the performance, reliability, and efficiency of your data center infrastructure. We offer expert support in everything from managing to maintaining and enhancing data center operations to ensure seamless and uninterrupted performance. 

Absolutely! Sustainability is a key focus for us, and we are committed to helping you achieve your environmental goals while maintaining high levels of operational excellence. To achieve this, our experienced team works closely with you to identify areas for improvement, implement energy-efficient practices, and enhance the eco-friendliness of your data center. 

We have the expertise and capability to support data centers of all sizes. Whether you operate a small, medium, or large-scale data center, our Maintenance & Support Services are tailored to meet your unique operational challenges. We offer scalable solutions that can grow with your data center requirements. 

The duration of our data center Maintenance & Support services can be flexible, depending on your requirements, offering both short-term and long-term service engagements to meet your operational needs. Regardless, however, our team is dedicated to providing timely and efficient services, whether you need ongoing support or assistance with a specific project. 

The tailored nature of our Maintenance & Support services means that the cost is influenced by various factors, including the size of your data center, the scope of services required, and any specific customization needed. We can say, however, that our pricing is competitive, ensuring excellent value for your investment.  

It starts and ends with us

Contact our team today for a detailed cost estimate for our Maintenance & Support services. 

We'll call you right back

Steve Lorimer

VP, Professional Services - EMEA

  • EMEA